PARK LIFE RESORTS AND COVID-19
In line with the latest government advice we are delighted to be opening our Park Lodge Resort from the 4th July.
Our foremost priority is the health and safety of our staff, guests and the local communities. Our Covid-19 secure commitment, is our reassurance to you that we take your safety seriously. We have had to introduce some new procedures and practices to ensure that we keep everyone safe.
ARRIVING ON SITE
We are aiming to provide a contactless arrival and departure process wherever possible. Your booking confirmation will contain details of your lodge number and the key code. Upon arrival, we ask that you check in by phone from your car. The phone number will be visible at the entrance to the park and also on your booking confirmation.
We will include a site map on your confirmation email. This will enable you to readily navigate your way to your lodge. Each Lodge has a designated parking area.
Your lodge housekeeping team have undergone extensive training to ensure that the highest standards of cleanliness are met. Your lodge has been cleaned using antiviral disinfectant, effective against coronavirus and certified to European standards. Once the lodge’s cleanliness has been checked by our supervising team, a final disinfectant/sanitising ‘misting’ is completed throughout the building. No further staff entry to the lodge is permitted after this process is completed.
Staff will not enter the Lodge during your stay; the only exception will be where an emergency repair is required.
OUR SEA TERRACE RESTAURANT AND COCKTAIL AND CRAFT ALE BAR.
We are opening our restaurant and will be operating the kitchen and restaurant in line with government guidelines.
Our team will be operating a table service only, for both food and drink orders.
It would help the team if you could make a table booking for the restaurant.
Sanitising points are located at the entrance to the restaurant.
We ask that all staff and guests keep to the government guidelines on social distancing. These are currently changing regularly. We will update the latest guidance on your lodge information pack and in our public spaces.
PPE is provided to all our team members. There is no current government guidance on the wearing of face masks. These have been made available to staff should they choose to wear them.
We have increased the frequency of cleaning throughout our public spaces.
Areas which will remain closed to the public until further government guidance is available, are the following:
Children’s indoor soft play area
Indoor and outdoor swimming pools
The site laundrette
ON LEAVING THE SITE
You will be asked to return your key to the key safe and call our team to let them know you have vacated your lodge.
Tel; 01271 545009 / E-MAIL: firstname.lastname@example.org
Tel:01271 545009 / E-MAIL: email@example.com